Managed IT Services and IT Support in Maple Grove

Help desk, managed IT and cybersecurity for Maple Grove businesses, from a SOC 2 audited team about seven minutes away on Bass Lake Road.

Maple Grove is next door. Our office on Bass Lake Road in New Hope is about seven minutes away, which makes an on-site visit a short drive rather than a scheduling exercise. OAC Technology has provided managed IT services, help desk support and cybersecurity to Twin Cities businesses since 2000, for companies with 5 to 200 employees, at flat monthly rates we publish and with no long-term contract. See the full list of our IT services in Minneapolis and the suburbs.

Managed IT for Maple Grove businesses

Help desk. Unlimited help desk during business hours at $50 per computer per month, or hourly support when something breaks. See how our Minneapolis IT support works.

Everything kept current. Computers and servers monitored, patched and backed up under one managed IT services plan.

Security. Managed detection and response, Microsoft 365 account monitoring, email filtering and training. See managed cybersecurity.

Microsoft 365, networks and phones. Microsoft 365 support, network support and business phone systems, from one team that knows your setup.

Illustration of five tiles for computers, printers, phones, email and Wi-Fi, each with a check
Illustration of a security questionnaire being completed, with a compliance seal behind it

Medical technology, health care and HIPAA

Maple Grove is part of Medical Alley. The city says it is home to five of the 25 largest medical technology companies in Minnesota and more than 160 health care businesses, from clinics to device makers and the suppliers around them.

That work comes with rules. Anyone who touches patient information falls under HIPAA, and device companies and health systems send security questionnaires to the suppliers and service firms that work with them. We build the controls into managed IT: encrypted computers, multi-factor authentication, audit logs, tested backups and access that ends the day someone leaves. Our free HIPAA security checklist scores where you stand, and our vCISO service handles the risk assessments, policies and questionnaires.

Growing fast: new buildings, moves and new hires

Maple Grove has added more than 12,500 jobs since 2011, according to the city, and still has land to build on. Growth means new buildings, office moves, second locations and a steady stream of new hires. We plan the IT side of it: cabling and Wi-Fi in a new space, internet service ordered early enough to be live on move-in day, phones that move with you, and new employees who arrive to a working laptop and accounts on their first morning.

For the contractors putting up those buildings, our pages on IT support for construction companies, HVAC companies and electrical contractors cover the job sites, trucks and field tablets too.

Illustration of a remote support session on a screen and a service van for on-site visits

Arbor Lakes, retail and card payments

The Arbor Lakes district, with the Shoppes, the Fountains, Main Street and the Village, draws shoppers from across the northwest metro, and the retailers, restaurants and service businesses there all take cards. That makes PCI compliance part of running the business: a payment network kept separate from everything else, no default passwords, systems kept up to date, and a documented answer for the card processor. Our guide to becoming PCI compliant explains what a small business needs; we set up the network and keep it that way.

Illustration of four threat tiles: ransomware, phishing, brute force and malware

Protecting the business

Most losses start with an email: a stolen password, a mailbox read for weeks, then an invoice with new bank details. Ransomware usually comes in through something unpatched. Our managed cybersecurity services put Huntress managed detection and response and SentinelOne on every computer and server, watch Microsoft 365 accounts, filter email, and train your team with security awareness training. Test yourself with our free phishing quiz or email spoofing check.

What managed IT costs in Maple Grove

We price by device, not by user, at a flat monthly rate with no long-term contract, and the rates are published. Unlimited help desk during business hours is $50 per computer per month; security layers and backups are priced separately. See every rate on our pricing page, or get a ballpark in about a minute with the pricing calculator.

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What Our Clients Say

Our office, seven minutes from Maple Grove

OAC Technology has supported Twin Cities businesses since May 2000 from 9220 Bass Lake Road, Suite 235, in New Hope, about seven minutes from Maple Grove along Bass Lake Road. We are audited every year under SOC 2, and 90% of our business comes through client referrals. Call 952-548-5558 to talk to an engineer.

Common questions from Maple Grove businesses

How close is your office to Maple Grove?

About seven minutes. Our office is at 9220 Bass Lake Road in New Hope, and we cover Maple Grove, Plymouth and Brooklyn Park on site.

Do you support medical technology and health care companies?

Yes. We build HIPAA safeguards into managed IT, and our free HIPAA security checklist shows where you stand. Our vCISO service handles risk assessments and customer questionnaires.

Can you set up IT for a new office or a second location?

Yes. We plan cabling, Wi-Fi, internet service and phones before move-in, so everything works on the first day in the new space.

How much does managed IT cost?

Unlimited help desk during business hours is $50 per computer per month on a flat-rate plan, with security and backups priced separately. Every rate is on our pricing page.

Do you require a long-term contract?

No. There is no long-term contract.

Talk to an IT provider seven minutes away

Call 952-548-5558 or contact us to book a free consultation, or read our reviews first.

It's time to find out just how good IT can really be.