IT Support for Electrical Contractors

Managed IT and cybersecurity for Minneapolis electrical contractors: estimating and scheduling software that stays up, crews connected from the job site, and one number to call.

An electrical contractor’s business runs on a handful of systems that nobody thinks about until they stop: the estimating software the bids come out of, the scheduling board the crews live by, the accounting system the progress billing depends on, and the phones. The office is small, the field is large, and the same laptop that holds the plans for a hospital wing rides around in a truck. We provide managed IT services and cybersecurity for electrical contractors across the Twin Cities, priced per device at a flat monthly rate with no long-term contract.

Why electrical contractors need a different kind of IT support

Every business loses money when its systems go down. A contractor loses a bid deadline, a crew standing around waiting for drawings, or a progress bill that goes out late. Every business has data worth protecting. A contractor holds bank details for vendor payments, employee records, and plans and pricing that competitors and criminals both value.

The work is also spread out. Estimators in the office, foremen on tablets, journeymen on phones, a server that still runs the accounting package, and cloud tools the software vendors keep pushing. Support that assumes everyone sits at a desk on one network does not fit a company whose network is wherever the trucks are.

What our electrical contractor IT support includes

Help desk that knows your company. One dedicated technician who learns your estimating, scheduling and accounting software, your vendors and your people, backed by a team so nobody waits when that person is busy. Remote support resolves most issues in minutes, including from a truck.

Field connectivity. Laptops, tablets and phones set up so plans, schedules and time entries work from the job site, with the office server reachable through a secure connection rather than an open port.

Microsoft 365 for the office and the field. Email, Teams and shared job folders that foremen can reach from a phone, with multi-factor authentication and ongoing Microsoft 365 support.

Illustration of a remote support session on a screen and a service van for on-site visits

Business phones that follow the crew. A hosted phone system with an app on every phone, so the office number rings wherever the estimator is. See our business phone systems.

Backups and continuity. The accounting server and Microsoft 365 backed up off site and verified, with a plan for keeping crews working if the office is dark. See our cloud backup services.

Security for a company that pays a lot of invoices

Illustration of four threat tiles: ransomware, phishing, brute force and malware

Contractors are targeted for one reason above all: money moves. Business email compromise, where a criminal poses as a vendor or a general contractor and asks for a change of bank details, hits trades companies constantly, and a single wire can exceed a year of IT costs. Ransomware follows, because a contractor that cannot bid or bill will pay. Our managed cybersecurity services layer the defences: Huntress managed detection and response on every computer and server, SentinelOne antivirus beside it, Microsoft 365 accounts watched for suspicious sign-ins and forwarding rules, email filtering in front of every mailbox, and security awareness training so the person in accounts payable verifies every change of payment details by phone, every time.

Two free checks show where a company stands today: the cyber insurance readiness check and the email spoofing check.

Prequalification, general contractors and insurance

General contractors and owners increasingly send security questionnaires with the prequalification package, and cyber-insurance carriers ask the same questions at renewal: multi-factor authentication, endpoint detection, tested backups, training. We help contractors answer them honestly, and where the honest answer is no, we make it a yes at a published monthly price. Companies working on government or utility projects that need a named security lead can add our vCISO service.

Trucks, tablets and the equipment that walks away

A laptop left in a truck overnight is a breach unless the disk is encrypted, and a phone with the job photos on it is a business record. We encrypt every laptop, manage the tablets and phones so a lost one can be wiped remotely, and set up shared job folders so the plans live in the cloud rather than on the one device that fell off a lift.

Illustration of a document in the cloud shared to a laptop and a phone with a lock on the link
Illustration of a monthly bill with device line items and a total

What electrical contractor IT support costs

We price by device, not by employee, so a company with thirty electricians and eight office computers pays for the computers, servers and firewalls it actually has, at a flat monthly rate with no long-term contract. See a ballpark in about a minute on our managed services pricing calculator; every rate is published on our pricing page.

Serving contractors across the Twin Cities

We support electrical, low-voltage and specialty contractors across Minneapolis, St. Paul and the surrounding suburbs, from a two-truck shop to a company with a hundred people in the field, with remote support for anyone on a job site. OAC Technology has supported Twin Cities businesses since 2000 and is audited every year under SOC 2.

Common questions from electrical contractors

Do you support our estimating and scheduling software?

Yes. Accubid, ConEst, McCormick, Procore, Buildertrend, ServiceTitan, Sage 100 Contractor, Foundation and QuickBooks are all familiar. If you run something we have not named, ask; the answer is usually yes.

Can crews reach files from the job site?

Yes. We set up shared job folders in Microsoft 365 or a secure connection to the office server, so plans and schedules open on a phone or tablet without an open port on the internet.

Do you install network cabling?

We design and support the network. For cabling we work alongside your own electricians or a low-voltage partner, which is usually the better arrangement for a contractor.

What happens if a laptop is stolen from a truck?

It is encrypted, so the data is unreadable, and we wipe it remotely the moment you tell us. The job files live in the cloud, so the foreman is working again on a replacement the same day.

Can you handle our phones as well?

Yes. A hosted phone system puts the office number on every crew phone and removes the box in the closet. Our phone system quote tool gives a monthly estimate.

Talk to an IT provider that understands contractors

If you are evaluating IT support for your company, or your current provider has never been to a job site, call 952-548-5558 or contact us for a free consultation. We will review your current setup, tell you plainly what we would change, and give you a flat monthly price.

It's time to find out just how good IT can really be.