Eden Prairie is about 20 minutes from our office in New Hope, straight down US-169. OAC Technology has provided managed IT services, help desk support and cybersecurity to Twin Cities businesses since 2000, for companies with 5 to 200 employees, at a flat monthly rate we publish on our website and with no long-term contract. We are audited under SOC 2 every year, which matters more in Eden Prairie than in most places, for the reason below. See the full list of our IT services in Minneapolis and the suburbs.
Help desk support. Unlimited help desk during business hours at a flat rate per computer. A technician connects securely, sees what you see and fixes it, usually in minutes. See how our Minneapolis IT support works.
Monitoring, patching and backups. Every computer and server monitored and updated on a schedule, and backed up with daily checks. See cloud backups.
Cybersecurity. Managed detection and response on every endpoint, Microsoft 365 accounts watched for takeover, email filtering and training for your team. See managed cybersecurity.
Microsoft 365. Licensing, email, Teams, SharePoint and OneDrive set up properly and kept secure. See Microsoft 365 support.
Networks and phones. Firewalls, Wi-Fi and cabling for offices and warehouses, and business phone systems with an app on every phone.
Planning. A technology roadmap and budget reviewed with you, so replacements are scheduled instead of sudden. See IT consulting.
Eden Prairie is home to the headquarters of C.H. Robinson and a large Optum campus, and the city’s biggest employers also include Starkey, UNFI and MTS Systems. Thousands of smaller companies do business with and sell to firms like these.
If yours does, you already know what arrives before the contract: a security questionnaire. Do you require multi-factor authentication? Is every laptop encrypted? Who can reach customer data, and how would you know if someone did? Large companies send security questionnaires to their suppliers, carriers and service providers, and often want evidence rather than a checked box.
We help Eden Prairie businesses answer honestly. The controls come with managed IT: multi-factor authentication, encryption, endpoint detection and response, logging and tested backups. We keep the documentation current, and our vCISO service takes the questionnaire itself off your desk. Because OAC is audited under SOC 2 every year, the IT provider on your answer sheet is not the weak link. See what our SOC 2 compliance means for you.
Most problems never need a visit. For the work that needs hands, a new workstation, a failed switch, a network build-out or a server that has to be racked, we come to you. Eden Prairie is about 20 minutes from our office at 9220 Bass Lake Road via US-169, and we cover the southwest metro on site, including Minnetonka, Edina and Bloomington.
Many Eden Prairie companies lease space in multi-tenant office buildings and business parks, which means shared network rooms, landlord rules about cabling, and a move every few years. We plan moves and expansions with the landlord and the internet carrier, so the network and the phones work on the first morning in the new space.
Eden Prairie’s largest employers span health care, logistics, distribution and manufacturing, and each of those brings its own IT needs to the smaller companies that work with them. We have pages that go deeper for manufacturers, software companies, accounting firms and law firms. If you work with patient information, start with our free HIPAA security checklist. If your company has its own IT person, co-managed IT keeps them in charge while we handle the help desk overflow, monitoring and security tools.
The attacks that cost small businesses the most are rarely exotic. A criminal gets into one mailbox, reads it for weeks and sends a well-timed email changing the bank details on an invoice. Or ransomware arrives through an unpatched server and takes the whole company offline at once.
Our managed cybersecurity services layer the defences: Huntress managed detection and response on every computer and server, SentinelOne beside it, Microsoft 365 accounts watched for takeover, email filtering, and security awareness training with phishing tests, so the invoice email gets a second look. Two free checks show where you stand today: the cyber insurance readiness check and the email spoofing check.
The same as everywhere we work, and it is published. We price by device, not by user, at a flat monthly rate with no long-term contract. Unlimited help desk during business hours is $50 per computer per month, and security layers and backups are priced separately, so you add what you need. Get a ballpark in about a minute on our managed services pricing calculator, or read every rate on our pricing page.
OAC Technology has supported Twin Cities businesses since May 2000 from 9220 Bass Lake Road, Suite 235, in New Hope. Eden Prairie is about 20 minutes away via US-169. We are audited every year under SOC 2, and 90% of our business comes through client referrals. Call 952-548-5558 to talk to an engineer.
Yes. Our office in New Hope is about 20 minutes away via US-169. Most issues are fixed remotely within minutes; hardware, cabling and new installations are done on site.
Yes. The controls come with managed IT, we keep the documentation current, and our vCISO service can complete the questionnaire with you. OAC is audited under SOC 2 every year.
Our rates are published. Unlimited help desk during business hours is $50 per computer per month on a flat-rate plan, with security and backups priced separately. The pricing calculator gives a ballpark in about a minute.
No. There is no long-term contract.
Yes, as co-managed IT. Your person stays in charge, and we handle the help desk overflow, monitoring, patching and the security tools.
Call 952-548-5558 or contact us to book a free consultation. Want to hear from our clients first? Read our reviews.
