A property management company runs on a platform, a portal and a lot of small offices. Rent comes in through the portal, owner statements go out of the platform, maintenance requests bounce between tenants, technicians and vendors, and every leasing office has its own internet connection, printer and Wi-Fi to look after. The data in the middle is sensitive: applications with Social Security numbers and bank details, screening reports, and the owner disbursements that criminals watch for. We provide managed IT services and cybersecurity for property management companies across the Twin Cities, priced per device at a flat monthly rate with no long-term contract.
Every business loses money when its systems go down. A property manager loses rent day, a move-in, or a vendor who cannot be paid. Every business handles personal data. A property manager handles applications, screening reports, lease documents and owner banking for hundreds or thousands of people, with obligations under the Fair Credit Reporting Act and Minnesota’s data laws that follow the company, not the software vendor.
The work is also spread across sites. A leasing office at each property, a maintenance team on phones, a portfolio manager working from a car, and a head office that has to see all of it. Support built for one office on one network does not fit a company whose network is a map.
Help desk that knows your company. One dedicated technician who learns your property management platform, your portal, your printers at every site and your people, backed by a team so nobody waits when that person is busy. Remote support resolves most issues in minutes, at any property.
Every site connected. Internet, firewall, Wi-Fi and printing at each leasing office, set up the same way so a new property comes online in a day, with resident and guest Wi-Fi kept apart from the office. See our network support.
Microsoft 365 for a distributed team. Email, Teams and shared folders that work from any office or phone, with multi-factor authentication and ongoing Microsoft 365 support.
Maintenance teams on phones. Phones and tablets set up for work orders and photos, and wiped remotely if one goes missing.
Backups and continuity. Anything still on a server backed up off site and verified, Microsoft 365 backed up daily, and a plan for running rent day from anywhere. See our cloud backup services.
Property managers are targeted because money moves on a schedule: rent in, owner disbursements and vendor payments out. Business email compromise, where a criminal poses as an owner or a vendor and changes bank details, is the attack we see most, followed by account takeover of the management platform or email, and ransomware timed for the first of the month. Our managed cybersecurity services layer the defences: Huntress managed detection and response on every computer and server, SentinelOne antivirus beside it, Microsoft 365 accounts watched for suspicious sign-ins and forwarding rules, email filtering in front of every mailbox, and security awareness training so the person in accounting verifies every change of payment details by phone.
Two free checks show where a company stands today: the cyber insurance readiness check and the email spoofing check.
Applications and screening reports are consumer data under the Fair Credit Reporting Act, and the personal and banking details in your platform are covered by Minnesota’s breach notification law. We lock down who can export tenant and owner data, encrypt every laptop that leaves an office, remove access the day someone leaves, and keep the evidence that shows you took reasonable care. Companies that need a named security lead for an institutional owner’s due diligence can add our vCISO service.
Taking on a property usually means inheriting a leasing office full of someone else’s equipment and passwords. We audit it, reset what must be reset, bring it onto the same standard as your other sites and document it, so the next manager who works there can be supported in minutes rather than mysteries. Smart locks, cameras and building systems get their own network so they cannot reach the office computers.
We price by device, not by unit or by employee, so a company with six leasing offices and a head office pays for the computers, servers and firewalls it actually has, at a flat monthly rate with no long-term contract. See a ballpark in about a minute on our managed services pricing calculator; every rate is published on our pricing page.
We support residential and commercial property managers, association managers and owner-operators across Minneapolis, St. Paul and the surrounding suburbs, from a single building to a portfolio of properties, with remote support at every site. OAC Technology has supported Twin Cities businesses since 2000 and is audited every year under SOC 2.
Yes, along with the accounting, screening and payment services that connect to them. The platform vendor supports the software; we support everything it runs on and the people who use it.
Yes. A standard site design means internet, firewall, Wi-Fi, printing and computers are set up the same way at every property, so a new office is usually online within a day of the connection being installed.
Resident, guest, office and building-system devices sit on separate networks at every site, so a resident’s laptop or a smart lock cannot reach the leasing office computers.
It is managed, so we wipe it remotely the moment you tell us, and the work orders and photos live in the platform, not on the device.
Yes. We map the questions to the controls you have and do not have, close the gaps at published monthly rates, and write the answers with you.
If you are evaluating IT support for your company, or your current provider has never been to one of your properties, call 952-548-5558 or contact us for a free consultation. We will review your current setup, tell you plainly what we would change, and give you a flat monthly price.
