Over the past few months, we’ve noticed a trend with our new clients–they want out of their existing contracts with other IT companies. It seems that every week we at OAC Technology hear from a potential client looking for help moving from their current IT support. These clients want out of their contracts with their current providers because of high tech turnover rates, an attitude of not caring about the client and the hiring of techs without the technical know-how to do their jobs.
And it breaks our heart.
OAC Technology was founded in 2000 by Minneapolis native Adam Claude with one goal in mind: to provide effective IT solutions for small and medium businesses. Since then, we’ve helped hundreds of businesses in the Minneapolis/St. Paul area understand the bigger picture of their IT needs.
Does your current IT company have a high tech turnover rate? That’s a sure sign that the support you get isn’t properly trained and may not be qualified to keep your network up and running. Does your current IT provider send out a different technician every time you call? That’s a good indicator it’s time to move to a different IT support company–one that knows you and what you do.
Every business is different and your IT requirements are unique to your business. The one-size-fits-all approach offered by some of the larger, non-local IT companies out there may initially seem like a great idea for your business, but it can quickly sour.
We want to support your business and help it grow, and ultimately, we want to make you happy. Nearly 90% of our business comes from referrals from happy clients. Some of the things we do to make you happy include:
- Our techs are trained and qualified to not only keep your IT running but to do it in a friendly, fun and efficient way. Don’t put up with rude or condescending techs… You deserve better.
- Say goodbye to locked-in contracts. If you don’t like our service, you have every right to leave!
- Every client is important to us–both small and large. We won’t prioritize the support we provide based on how much you’re paying us.
- You’ll get to know us! Ever feel like you had to share the same story multiple times before your problem was solved? We want you to get to know your support techs and will do our best to send the same techs on each visit to your business.
If you’re fed up with your current IT support, give us a call at 952-548-5558 or send us an email. We would be happy to sit down with you and discuss what we can do to make your business run better.
