Managed IT Services in Minneapolis

Managed IT Services

Support for the modern business

Utilizing managed services is the equivalent of outsourcing all of your technology needs to one provider. Its benefits are tremendous. Hiring a managed service provider has become increasingly popular with small to medium-sized companies.

The Benefits Are Tremendous!

As technology becomes more sophisticated and complex, it is important that you have an expert there when you need one.

Get more flexibility, improve response time and take advantage of the latest technology available.

When hiring a managed services provider in Minnesota, there is no need to pay a full-time salary or salaries for IT employees. We provide all of the help you need to maintain your network and all of your technology. Your fees ensure a proactive business solution to any of your IT needs before, during and after you need them.

Our managed services team is flexible to meet your needs and your growth as a company. We provide the expertise so that you can do what you do best — run your business.

Minnesota companies relying heavily on an internal/external network, computers, email and databases on a daily basis can benefit from a managed service provider rather than creating an internal IT department. Managed services offer companies all of the expertise they need whenever they need it.

Excellent Inclusivity

Excellent Inclusivity

The best technology, equipment and technicians at no added risk to you.

Immediate Improvements

Immediate Improvements

Faster and better-managed services than internal IT departments, which are usually limited in staff while serving entire organizations.

Improved Capabilities

Improved Capabilities

Robust data centers well equipped to provide you with the managed services you need, eliminating the need for a costly internal IT department.

our managed IT Services

Managed Services Pricing

OAC Technology determines pricing for our managed IT Services in Minneapolis based on the amount of IT infrastructure our customers have at their businesses. That way, businesses large and small can rely on our dedicated team.

If you’d like to determine whether our managed services fit into your IT budget, use our calculator to receive an immediate cost estimate.

Managed Services Vs. Break-Fix

There’s a massive difference between reactionary IT services and a proactive approach to the issues that a business faces. Businesses that take a “break-fix” approach to IT only request outside help when something stops working, and these last-minute fixes tend to cost more than the ongoing services that could have prevented the issue in the first place. When business slows down due to an IT roadblock, every minute without infrastructure costs money.

At OAC, we help businesses prepare for the future with our exceptional managed services. Our experts continually look after our customers’ IT needs and provide the ongoing maintenance that prevents technical issues down the line. Our vigilance ensures that your company won’t miss the crucial software updates, hardware upgrades and connectivity opportunities that will help you remain competitive, no matter your industry.

We help businesses transform their IT infrastructure with continuous support that provides peace of mind. Rather than worrying about the next technical catastrophe, you can focus on what you do best. This is just one way our managed services for IT make your life a little bit easier.

Please note that Break/Fix Support is hourly, while Managed Services is a flat rate.

IT services

Remote Support

Whether you’re experiencing a small issue impacting one user or company wide slowdown, it can be difficult to foresee the problems that bring businesses to a crawl. That’s why our managed services feature remote support, which is designed to resolve your company’s technical issues as quickly and efficiently as possible. With remote support, you can rest assured that a qualified expert will be immediately available to address your questions, concerns and IT problems no matter where your business is located.

How do we do it? Screen-sharing software allows us to view your operating system remotely and troubleshoot issues whenever you give us the go-ahead. It’s like having an OAC technician on-call in your office who’s always available to lend a helping hand. Remote support can also be useful when you’re upgrading any type of software, as we can take care of many of these time-consuming but necessary tasks that require dedicated resources.

Some common types of remote support that we provide to our clients include:

  • Helpdesk & troubleshooting
  • Software installation & upgrades
  • Server support & management

Our team is committed to helping you leverage your IT infrastructure every day. If you’re a managed services customer and you have questions about a technical issue happening at your business, don’t hesitate to reach out for our helpful remote support.

One IT Expert Dedicated to Your Business

When something goes wrong with IT at your business, every second matters. That’s why OAC Technology assigns a dedicated team member to your account. In the event that your primary technician is unavailable, another of our skilled technicians will have access to your records to pick right up where the primary technician left off. Our goal is to ensure that whoever jumps into troubleshooting for your business already knows about your IT infrastructure and can quickly resolve any issues.

Having a dedicated IT expert:

  • Simplifies communications between your business and OAC Technology
  • Streamlines troubleshooting processes
  • Allows OAC to have a more thorough understanding of your business
  • Eliminates unnecessary background information exchanges

These are just some of the reasons our IT consultants stand out from the competition. While there are many types of managed services available today, you don’t need to rely on IT professionals that pass you along from one department to the next. With OAC, you can depend on our team to know your IT challenges and opportunities as if they were our own. Get a team that believes in the power of focused IT solutions that make a real difference in the way you work.

IT Expert

It’s time to find out just how good IT really can be.