Managed IT Services & IT Support for Growing Businesses

Name: OAC Technology
Price range: $$$

Managed Service Provider and IT Support Services for Small & Medium Size Businesses.

We Make IT Simple™ for your business.

Managed IT Services Provider in Minneapolis

OAC Technology is a managed IT services provider based in New Hope, Minnesota. Since May 2000 it has supported businesses across Minneapolis, St. Paul and the suburbs on site, and clients across the US remotely. Managed IT is a flat $50 per computer, $150 per server or cloud environment and $25 per firewall each month, with no long-term contract, and OAC has been audited under SOC 2 every year since 2018.

Our IT support help desk is here to quickly resolve any technology problems and Make IT Simple™.

OAC Technology at a glance

What we do: Managed IT services, cybersecurity, cloud and Microsoft 365 support, business phones and server hosting
Founded: May 2000 by Adam Claude, who still runs the company
Office: 9220 Bass Lake Road, Suite 235, New Hope, MN 55428
Phone: 952-548-5558
Hours: Monday to Friday, 8 a.m. to 6 p.m.
Data center: Our own facility in Minneapolis
Security: Audited under SOC 2 every year by independent auditors
Where we work: On site across Minneapolis, St. Paul and the suburbs; remotely for clients across the US
Reviews: 5.0 across 142 Google reviews as of October 2026

What does OAC Technology do?

OAC Technology is a managed service provider. A managed IT plan covers help desk, 24/7 monitoring, patching, server and network management, and cloud and Microsoft 365 support at a flat monthly rate per device. OAC also provides cybersecurity layers, backups, business phone systems, AI integration and server hosting in its own Minneapolis data center, each priced separately.

Do your current IT support specialists send out a different person each time you need help? We find this annoying and inefficient.

At OAC Technology, we employ some of the brightest and most talented people in the business IT solutions industry. And solving your company’s IT problems year after year is what we are here for. Our Managed Services Technicians believe that establishing long term relationships with clients saves everyone time and improves efficiency. We hire a mix of people who are good with technology, and good with people. Our Technicians love what they do.

Who is OAC Technology for?

Most OAC clients are Twin Cities businesses with 5 to 200 employees: law firms, accounting firms, manufacturers, contractors, nonprofits, property managers and software companies, among others. There is no minimum number of devices, and the same published per-device rates apply whether you have five computers or two hundred.

Nobody likes a know-it-all, yet many managed service providers think it’s appropriate to talk to their clients as if they’ve never turned on a computer. OAC takes a more personable approach. What makes us uncommon is the way we engage with our customers, the personalities of our friendly staff, and our IT knowledge.

When you talk to our IT support experts, it’s like calling a friend who understands the intricacies of cloud services, desktop support, virtualized solutions and more. We care about making IT work at your business and put ourselves in your shoes. Every one of our business IT solutions starts with a simple question: How would we handle this if it were our business?

OAC combines IT proficiency with friendly employees, because IT solutions are only as good as the people who provide them. Instead of assigning a different team member to your account whenever an issue arises, you will get an expert who has taken the time to understand your business as a whole. Our IT capabilities are impressive, but the quality of our team sets us apart.

We Know Your Name

Our Managed Services Technicians view our clients as people rather than accounts or ticket numbers. We make it a point to get to know you on a first name basis, because you and your business truly matter to our team.

We Know IT

Do you have high standards for who handles IT at your business? Perfect! We do too. Every one of our employees has network administrator status or better, ensuring a higher standard of service for your company.

We Have No Long-Term Contracts

Agreements are month to month, with no long-term contract and no penalty for leaving. What is covered and what is priced separately is written down before you start, and the first conversation, usually about half an hour, is free. If you don’t love us, we’ll help you find an IT company you do love working with.

What happens when you call

A conversation, usually half an hour. What you have, what breaks and what you wish worked. It is free.
A written summary. What we found, what we would change, and a flat monthly price built from our published rates.
A month-to-month agreement. It says what is covered and what is priced separately. There is no long-term contract and no penalty for leaving.

See what to expect as a client for the first month, week by week.

Prefer to look first? Our free tools include the managed IT pricing calculator, cloud backup calculator, phone system quote tool, phishing quiz, Microsoft 365 plan picker, CMMC Level 1 self-check, HIPAA security checklist, email spoofing check and cyber insurance readiness check.

Learn More About Our Services

Technical Support

IT Consulting

Server Support

Cloud Services

Managed Services

AI Integration

We Make IT Simple™

It's great building relationships with people and organizations you know that you will use for years. I haven't run into an issue that they weren't able to solve, and they're always willing to give recommendations to avoid potential issues.

Amazing customer service! Alex is super professional and thorough. I don't even have to leave home, OAC Technology helps me from the comfort of home (wherever I am) with their virtual assistance. Alex was so patient, he talked me through every step to get my printer working with my laptop again. I never have to worry with these guys just a phone call a way.

I can't recommend OAC Tech highly enough. I've known the owner, Adam, for several years. He prides himself on providing quality, knowledgeable and prompt service. His staff is always helpful and see the job through. I'd really be stuck if it weren't for OAC.

Everything about my experience with OAC technology was kind, effective, quick, and amazing! Generous with their time. Work with them and they will definitely take care of you!

Common questions about OAC Technology

What does managed IT from OAC Technology cost?

Managed IT from OAC Technology costs $50 per computer, $150 per server or virtual machine, $150 per cloud environment and $25 per firewall each month. The rate is flat, there is no long-term contract and no minimum number of devices. Security layers and backups are priced separately; every rate is on the managed IT services cost page, and the pricing calculator gives a ballpark in about a minute.

Where is OAC Technology and what area does it serve?

OAC’s office is at 9220 Bass Lake Road, Suite 235, New Hope, MN 55428 (952-548-5558), open Monday to Friday, 8 a.m. to 6 p.m. Its own data center is in Minneapolis. Technicians go on site across Minneapolis, St. Paul and the suburbs, including Plymouth, Maple Grove, Golden Valley, Brooklyn Park, Edina and Bloomington, and OAC supports clients across the US remotely.

How long has OAC been in business and who runs it?

OAC Technology was founded in May 2000 by Adam Claude, who still runs the company. With very few exceptions, the clients OAC started with in 2000 are still clients, and 90% of its business comes through their referrals.

Is OAC Technology SOC 2 audited?

Yes. Independent auditors examine OAC Technology every year under SOC 2, and have since 2018; the current report is a SOC 2 Type II. The audit covers how OAC handles its own data and its clients’ data. Clients and serious prospects can ask to see the current report, and the SOC 2 compliance page explains what the audit covers and what to ask any provider about theirs.