At OAC Technology, our remote support service professionals will diagnose problems and find/implement the best solutions for your data, hardware and / or software problems. Remote Support offers a quick response to your IT problems.
At OAC Technology, our remote support service professionals will diagnose problems and find/implement the best solutions for your data, hardware and software problems.Contact us today
Our remote support services reduce the amount of time required to resolve a computer issue significantly. The entire process of diagnosing and dealing with tech problems is much more efficient using remote support. Addressing these problems over the phone while attempting to understand what is occurring based on verbal descriptions can result in many issues not being resolved.
Each separate solution to a problem can be simplified by providing our remote support professionals direct access to the machine that is causing problems. Nothing hinders productivity like malfunctioning technology. The faster we can help your staff and resolve the problem, the more benefits your company will experience.
Nearly every computer problem can be fixed – and many additional tasks can be accomplished – using remote tech support. Malware removal, server support, the installation of software and computer upgrades are often managed remotely. Even procedures that need a reboot can be completed, as a remote technician can reconnect once the technology restarts.
OAC Technology has offered remote support services in the Minneapolis area since 2000. If you would like to learn how we might help your business via remote support, contact us online or call 952-548-5558